User Research

Gain insights into your users'
expectations & experience

  • Panel recruitment
  • User testing
  • UX studies

User panel recruitment

We carefully aggregate representative user panels from our international user tester community matching the demographic, persona and other specific criteria of your targeted audience.

Remote user tests

Dedicated panel members evaluate your wireframes and prototypes and provide targeted feedback through participatory design, eyetracking, A/B testing, clickstream and narrated CUJ video recordings.

Remote UX studies

We design critical user journeys and rich questionnaires for your UX surveys. Study participants provide qualitative and quantitative feedback and submit detailed issue reports and improvement suggestions.

Our comprehensive study reports summarize all findings and provide improvement suggestions.

Custom designed UX surveys 

The passbrains user research platform is the perfect tool for designing and deploying multi-channel and multi-level surveys with appealing design. UX surveys directly integrate with user journey guidance and issue report tickets submitted by the panel.

Multiple surveys can be scheduled for deployment at different stages of your study.

Collected data gets securely stored on our EU-based servers only.

Notifications, ratings and rewards

Study participants can be notified on their mobile device or smart watch during the study.

After submission of their deliverables,  participants automatically receive rating credits and financial rewards and can review their earnings through passbrains' mobile survey app.


Realtime Analytics

Instant analytics at your fingertips provide you with insightful charts on all data points you are looking for.

No need to wait until the end of the study - see the trends whenever you need them during the course of your campaign.

No more shuffling around of collected data, no more tedious spreadsheet work to get the charts you need. Still want to stick with your old tools and procedures?