The Human Being Remains the Most Important Factor in Digitalisation
Have digital products tested by real people under realistic conditions and in real time - with Crowdtesting.
Product Sovereignty through Crowdtesting
There's a lot of sweat, love, and careful attention in your product. But did you focus on the right aspects?
With insights from msg.passbrains Crowdtesting, you can confidently hit the mark with your users – for sustainable market success.
Worldwide available
98% of all end-user devices
End-to-End Managed Service
Customized to Your Needs:
- We engage the appropriate test teams on-site.
- We handle the financial compensation of participants directly and automatically.
- We ensure optimal coverage of devices, operating systems, browsers, networks, locations, and languages.
- We collect and validate the work results.
- We analyze and refine all gathered insights.
- We deliver comprehensive and clear final reports.
You can track the testing progress at any time on the msg.passbrains platform and focus on your core tasks.
Our Areas of Expertise
Customer Experience
Special Services
Achieving Sustainable Customer Loyalty in 3 Steps
Project Planning
Our specialists focus on your wishes, requirements and goals. You receive a customized concept for an efficient crowd test.
Setup and Implementation
We select the right participants, set up customized analysis modules and carry out the tests. You can track the progress of the project at any time in the customer dashboard.
Analysis and Report
Our test experts analyze and prepare the test results. You receive a transparent report with clear recommendations for products that meet customer requirements.
Usability Lab
In cooperation with ergon.design and the TU Braunschweig we run the Usability Lab. Would you like to find out more about eye-tracking tests?
Customer Feedback
Crowdtesters can do things that in-house testers cannot. Therefore, crowdtesting can be very beneficial as an additional measure to get positive confirmation of software quality and valuable feedback on usability, even after in-house testing has been completed.
Within a very short time, we had put together a team to test the new version of Aligned Elements, our requirements and test management software. The experience during the test project was so great that we immediately booked several passbrains testers for an ongoing engagement.
Above all, the broad coverage of different devices and operating system versions and the many valuable usability feedbacks have helped us a lot to ensure the quality of our new Android-based software. passbrains’ managed crowdtesting services have now become an integral part of our software quality assurance strategy.
passbrains has developed a perfect solution for our needs, taking into account all our requirements and adding value by covering real-life scenarios that we cannot achieve in our labs.
Working with passbrains has enabled us to increase the success of our products and services through the valuable contribution our customers have made through passbrains' digital experience and testing solutions and services.
Crowdtesting with passbrains has repeatedly proven to be an efficient way of increasing our product quality and gaining important insights into the expectations of current and potential customers. In this way, we maintain a high level of quality and thus customer satisfaction and loyalty. It is also very beneficial that we can involve them in the innovation process via the platform.
Current Articles
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How Investments in User Experience Pay Off in Measurable Ways
UX is an economic factor, not a creative playground User experience (UX) is increasingly becoming an economic success factor. Companies that invest in UX increase their conversion rates, reduce support costs, and gain more loyal customers. Nevertheless, many companies fail to recognize the importance of UX.
Scaling Digital Empathy: Why Real User Experiences Say More Than Data
Between usage analysis and user-centeredness UX dashboards are full of metrics. Click paths, conversion rates, time on page—everything is measurable, everything can be visualized. But product owners and UX leads know that numbers tell you what is happening, but rarely why....